Delivery Arrangement on The Day Following Mid-Autumn Festival, National Day and Chung Yeung Festival:
– 12/9/2022 (The Day Following Mid-Autumn Festival, Mon)
Delivery starts at 13:00. Orders are needed to be made before 12:00 on 10/9/2022 (Sat).
– 1/10/2022 (National Day, Sat)
Postponed to 8/10/2022 (Sat) for re-delivery. Orders are needed to be made before 12:00 on 7/10/2022 (Fri).
– 4/10/2022 (Chung Yeung Festival, Tue)
Delivery starts at 13:00. Orders are needed to be made before 12:00 on 3/10/2022 (Mon).
There are no confirmation calls before delivery, Sorry for the inconveniences caused.
*Affected location:
*Monday:Hong Kong Island
*Tuesday:Tai Kok Tsui, Mong Kok, Yau Ma Tei, Ho Man Tin, Tsing Yi, Tsuen Wan (Excluding Sham Tseng), Kwai Fong, Kwai Hing, Mei Foo, Lai Chi Kok, Cheung Sha Wan, Sham Shui Po, Kowloon Tong, Yau Yat Chuen, Ma Tau Wai Road (Excluding Hung Hom District), Lok Fu, Tsz Wan Shan, Diamond Hill, Wong Tai Sin, To Kwa Wan, Tsim Sha Tsui, San Po Kong, Shek Kip Mei, Jordan
*1st Saturday of every month:Tung Chung, Ma Wan District
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Urgent Announcement:
Due to the fact that a customer who was preliminary diagnosed/confirmed with COVID-19/mandatory home quarantine recently concealed his/her condition before the delivery was arranged by HKRS, our driver had direct contact with the customer during the delivery. After the delivery, the security guard inform our driver the customer's condition. Although our driver has been thoroughly disinfected himself and tested for the virus immediately after the event, to ensure safety as much as possible, the behavior of the customer will indeed increase the risk of direct/indirect infection of the driver, staff, volunteers, customers and rabbits, and the consequences are disastrous.
We have been trying our best to protect the driver, staff, volunteers, customers and rabbits. We cannot accept the behavior of this customers. We urge all customers to maintain self-discipline.
In view of this, if the customer who is preliminary diagnosed/confirmed with COVID-19/mandatory home quarantine recently, who need to arrange for the delivery, please notify the staff before delivery, so that we can arrange the delivery of the products and place the products in front of the customer's door after the customer has completed the money transfer. this will be an only way can achieve a double-win situation.
If we find that any customer deliberately conceals his/her condition, we reserve the right to blacklist the customer. Please understand.